03Getting started · 4 min read
Your account & shops
In the appYour Hub (app.plurion.io/hub) · sign in at app.plurion.io/login
Your Second Life avatar is your Plurion account, with no email or extra username.
Plurion never asks for your Second Life password.
Creating your account
Touching the terminal in Second Life proves the avatar is yours.
- Teleport to Atlantic Coast 128, 129, 23 and touch the Merchants Terminal at Plurion HQ. (
app.plurion.io/signuphas the same teleport button.) - Pick Sign up, then Go to page.
- Click Create my account. In Second Life, accept the
Plurion [Starter Pack]box (what’s inside). - Click Open your hub, then Create shop, and name your shop (you can change it later).
- Click your shop’s row under
My shopsto open it.
If the sign-up link doesn’t work
| If you see | Do this |
|---|---|
| This sign-up link no longer works | A link lasts 15 minutes and works once. Touch the Merchants Terminal again for a fresh one. |
| “You already have a Plurion account. Click to log in.” | This avatar is already signed up. Open the link and sign in (see below). |
The Hub: all your shops in one place
Your Hub, app.plurion.io/hub, opens when you sign in. It shows all your shops and today’s income. No shop of your own? If you’re an admin, manager or viewer on a shop’s team, it shows that shop’s day. Otherwise, it shows just Create shop.
What each part of the Hub does
| On the Hub | What it’s for |
|---|---|
| Profile block | Edit profile, Settings (password and Security), Billing (each shop’s plan) and Sign out. |
Today · across all shops | What you keep today across your shops (what it counts), plus the revenue shares paid to you, with the day’s sales and new customers. |
Today · across team shops | When you have no shop of your own, what your team shops keep today, with their sales and new customers. With one team shop, its name shows instead. Your revenue shares stay under My earnings. |
Achievements | Account milestones and your progress to the next one. They never show an amount of money. |
My shops | One row per shop, with its plan and today’s sales. Click a row to enter the shop. |
My earnings | Revenue shares other shops paid you today, and any still pending or failed. My Earnings |
Team shops | Shops whose team you’re on, with today’s sales if your role sees the shop’s figures. Teams & roles |
To switch shops, click the shop’s name at the top of the left menu. Back to Hub brings you back here. Each shop has its own plan (Free or Pro), products, objects, customers and team. Going Pro on one doesn’t change the others.
Signing in with a login code
Go to app.plurion.io/login.
Login code rules
A code works once, for 10 minutes, and a new code replaces it. Five wrong tries cancel it. You can ask for one a minute, up to ten a day. A sign-in lasts 7 days.
Signing in with a password (optional)
A password lets you sign in from your phone or any computer, without Second Life open. It works in every shop you own or help run.
- On your Hub, click Settings, next to Edit profile. A shop’s own
Settingspage is something else. - Type a password twice (at least 10 characters) and click Set password. Next time, pick Password on the login page.
Changing or resetting your password
To change it later, type your Current password in the same window, then click Update password. Setting or changing a password signs out your other devices and stops their notifications.
Forgot it? Sign in with a login code and open Settings on your Hub. For 15 minutes, it won’t ask for your current password. Too late? Sign out and use a fresh code.
Security alerts
Plurion warns you of a sign-in from a new device, a password change, and a change to the payouts or team of a shop you own. Each alert comes as a notification on your devices and as a message in your local chat in Second Life. You can’t turn them off.
To see them all, open Settings on your Hub, then Security.
Which alerts, and who gets them
| Alert | When | Who gets it |
|---|---|---|
New sign-in | A sign-in from a browser Plurion doesn’t know yet. | You |
Password changed | Your password is set or changed. | You |
Split changed, Gacha payout changed, Collab payout changed… | A split, a gacha machine’s partner or a collab payout changes. | The shop’s owner (for a collab, both owners) |
Team invite, Team change | Someone is invited, joins, changes role or is removed. | The shop’s owner |
Each notification says what changed and who did it. A name comes with the first 8 characters of its UUID, so you know exactly who gets paid. Alerts of the same kind within 10 minutes are grouped into one, and tapping one opens Security.
The local chat message is one short sentence, without a link. Plurion spaces them out (one a minute at most, and none within 10 minutes of another for payout and team changes). Your devices and the Security page still get every alert.
The Security page
| On Security | What it’s for |
|---|---|
Where your alerts go | How many of your devices get notifications, and the avatar your local chat messages go to. From here you turn them on (Turning it on). |
Your devices | The browsers you’ve signed in from, with their city, country and last visit. Sign out everywhere else ends every other session. |
Recent activity | The last 12 months, with what changed (before → after), who and when. |
You only see alerts addressed to you. Plurion keeps them 12 months, with a browser name and an approximate city and country, never your IP address.
Not you?
Recent activity names who made each payout or team change. If it’s a teammate, check with them, or remove them from your team. If it’s your own name, or a sign-in you don’t recognize, someone else has access to your account:
- On Security, click Sign out everywhere else.
- Change your password in Settings on your Hub.
- On your other devices, sign in again and click Enable on this device (Turning it on).
Signed out by someone else first? Sign in with a login code, which only your avatar receives. For 15 minutes, Settings then lets you set a new password without the old one.
Common questions
I never receive the login code.
What if I lose access to my avatar?
Can someone else manage my shop without my password?
What happens to a shop I create and never use?
Settings page, with 30 days to change your mind. See Closing a shop.